Shipping & Delivery
SHIPPING:
Free Shipping on Orders over RS 3000
DELIVERY:
Orders will be delivered within 5-7 working days.
NOTE: We only deliver within Pakistan.
TRACK YOUR ORDER:
Once your order is collected by the courier, you'll receive a Tracking Link via your mobile number, allowing you to conveniently monitor the progress of your delivery.
Return & Exchange:
At Wibes.pk, we prioritize seamless transactions and customer satisfaction. Our exchange process is designed to ensure your convenience and peace of mind.
We offer a 7-day window for exchanges, provided the merchandise remains unused, unopened, and in its original condition, complete with tags and packaging. Refunds for credit card purchases are available in cases where an item is out of stock.
To initiate an exchange, simply reach out to us via email at Info@wibes.pk or by phone at 0321-1330048, Monday to Saturday, from 9:30 am to 6 pm. Please note that exchanges are not applicable for lightly used or opened items.
In the unfortunate event of damaged merchandise upon delivery, kindly file a claim within 48 hours with an unboxing video out of the flyer, supported by accompanying photographs. While we endeavor to process all claims and exchanges promptly, please allow up to 2 weeks for resolution.
Please be advised that exchanges are not facilitated during sales or promotional periods, and products on promotion are ineligible for exchange.
For further assistance or inquiries, our dedicated Customer Support team is available at 0321-1330048 or via email at Info@wibes.pk.
Thank you for choosing Wibes.pk. We appreciate your business and are committed to ensuring your satisfaction with every purchase.